Privacy policy

The address of our website is:

What sort of personal data we collect and why

We care about the protection and safety of your personal data. All your data is processed in line with the applicable legal regulations (GDPR, Austrian Telecommunications Act 2003). This privacy policy gives you an overview of the most important aspects of data processing in connection with our website.


If visitors leave comments on our website, we collect the data shown in the comment form as well as the IP address of the visitor and the user-agent string (to identify the browser) in order to facilitate spam recognition.

From your e-mail address, an anonymised character string may be compiled (also called a hash). This is handed to the Gravatar service to check if you are using it. See here for the Gravatar privacy policy: Once your comment was released, your profile picture is visible to the public in the context of your comment.

Contact forms

If you get in touch with us via our website or by e-mail, the data you provided is stored in order to help us process your request and for a period of six months in case of further questions. This data will not be passed on to third parties without your express consent.


Our website uses so-called cookies. Cookies are small text files that are stored on your end device through your browser. They do not cause any damage.
We use cookies to make our website more user-friendly. Some cookies will remain on your device until you delete them. These cookies make it possible for us to recognise your browser when you visit us next.
If you do not wish this, you can set up your browser in such a way that you are informed about any cookies being placed and only give your permission in individual cases.
However, please note that this website may not function fully if cookies are deactivated.

Embedded content from other websites

Some of the content on this website contains embedded material (e.g. videos, images, contributions etc.). Embedded content from other websites behave exactly the same way as if visitors had accessed the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking services and record your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged in to the website in question.

Analytical services

This website uses functions of Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. This service uses cookies that allow the analysis of the way the website is used. This information is transmitted to the server of the service provider, where it is stored. You can deactivate this service by setting up your browser in such a way that no cookies are stored.

IP anonymisation

This website uses IP anonymisation. This means that Google shortens your IP address within member states of the European Union or other countries that are part of the European Economic Area prior to sending it to the US. Only in exceptional cases will the full IP address be sent to a Google server in the US and be shortened there. If asked to do so by the website operator, Google will use this information to evaluate your usage of this website, compile reports on the activities performed on the website and perform other services for the website operator that are linked to website and Internet usage. The IP address that Google Analytics determines from your browser will not be collated with other Google data.

Browser plug-in

Although you can adjust your browser software to prevent the installation of cookies, we would like to point out that if you do so, you might not be able to make full use of all the features on this website. To prevent the collection and processing of data produced by the cookie that relates to your usage of this website on the part of Google, download and install the browser plug-in that is available under the following link:

Demographics on Google Analytics

This website uses the “Demographics” feature on Google Analytics. This feature may be used to compile reports on the age, gender, and interest of visitors to the website. This data comes from interest-related advertising provided by Google as well as from third-party visitor data. This data may not be linked to a specific person. You may deactivate this feature any time in your Google account or generally forbid your data being processed by Google Analytics as outlined in the section “objection against data collection”.


You have the option of signing up to our newsletter on our website. To do this, we require your e-mail address and your consent to receiving our newsletter. To provide you with targeted information, we also collect and process information you provide voluntarily on your areas of interest. As soon as you have signed up for our newsletter, we will send you an e-mail conformation with a link to confirm your registration. You may terminate the subscription of our newsletter at any time. We will immediately cancel all your data collected in connection with our newsletter.

Data storage

Please note that we store data provided to us for the purpose of fulfilling a contract. The data you provided is required for fulfilling the contract and/or perform pre-contractual measures. Without this data, we are unable to conclude the contract with you.
This data is not shared with third parties, with the exception of credit card data that is passed on to the financial institutions involved in processing the payment and the payment provider, with the purpose of debiting the purchase price, the transport/shipping company commissioned with delivering the goods, and our accountant, with the purpose of fulfilling our tax obligations.
If you cancel the purchasing process, your data will be deleted. In case a contract is concluded, all data arising from the contractual relationship is stored until the end of the 7-year fiscal safekeeping period.

Google +

Our pages use features provided by Google+. Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Collection and transfer of information: The Google+ function may be used to publish information worldwide. It also enables you and other users to receive personalised content from Google and our partners. Google stores both the information you provided for  +1 content as well as information on the site you viewed by clicking on the +1 button. Together with your profile name and your picture, your +1 may be used in Google services, for instance in search results or your Google profile, or in different places on websites and ads on the Internet. Google records information on your +1 activities to improve the Google services for you and others. To use the Google+ button, you require a public Google profile that is visible worldwide and that must contain the name selected for the profile. This name will be used in all Google services. In some cases, this name may replace a different name that you used when sharing content via your Google account. The identity of your Google profile may be shown to users who know your e-mail address or have access to a different kind of identifying information about you. Use of the information collected: In addition to the intended use outlined above, the information your provided will be used in line with the applicable Google privacy regulations. Google may publish cumulated statistics on the +1 activities of its users or pass these on to users and partners, such as publishers, advertisers, or linked websites.
For more information, see

Google Maps

On our website, we use Google Maps, provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The data processed may include user IP addresses and location data in particular; however, these may not be collected without user consent (usually given as part of the settings of their mobile devices). This data may be processed in the US. Privacy policy:, opt-out:


Our website uses plugins by YouTube, a website operated by Google. The sites are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages that are fitted with a YouTube plug-in, a connection is set up to the YouTube servers. The YouTube server is then informed of which of our pages you visited. If you are logged into your YouTube account, YouTube is then able to allocate your surfing behaviour directly to your personal profile. If you do not wish this to happen, simply log out of your YouTube account. For more information on the handling of user data, please refer to the YouTube privacy notice at:

Order processing

In order to process your inquiry, your data will be collected and stored by INCERT eTourismus GmbH & Co KG and  Kognitiv Corporation  as part of contract data processing in compliance with section 28, GDPR, on our behalf. As contract processors, INCERT eTourismus has access to your data in case of support measures and has the right to use this data exclusively for support services, not for their own purposes.

INCERT eTourismus GmbH & Co KG
Büro Lederfabrik Linz, Eingang Ost
Leonfeldnerstraße 328
A-4040 Linz
Tel.: +43 732 890018 -0
Fax: +43 732 89001844.
UID-Nr: ATU63201788
FN: 287996z Court: Linz

Kognitiv Corporation
Neubaugasse 10/15
1070 Vienna
Managing Director: Klaus Niederacher
Telephone: +43 1 2365084
Company registration number: FN 405030 h, Court of Trade Registration: Commercial Court Vienna
UID number: ATU68283902

Your rights

You have the right to information, correction, cancellation, limitation, data portability, cancellation, and appeal. If you believe that your data was processed in a way that violates data protection regulations, or that your data protection rights have been infringed upon in any other way, you may lodge a complaint with the responsible regulatory authority. In Austria, this is the Data Protection Authority:

Romantik Spa Hotel Elixhauser Wirt
Dorfstraße 14
5161 Salzburg-Elixhausen

+43 662 48 02 12-0