Frequently asked questions
The entire team at the Romantik Spa Hotel Elixhauser Wirt is looking forward to your enquiry and especially to welcoming you as our guests soon.
When is check-in possible?
Check-in is possible from 3 p.m. to 9 p.m. For early or late check-in, please contact us in advance.
Until when is check-out possible?
Check-out is possible until 11 a.m. For a late check-out, please contact us in advance.
What payment methods are available?
At the hotel, you can settle your bill in cash, by debit card, or by credit card.
Please note that payment must be made directly on site; invoicing is not possible.
Is there a car park?
Yes, private parking spaces are available free of charge directly at the hotel. A reservation is not necessary. There is also an underground car park under the new hotel building (also free of charge).
Do I have to pay a local tax?
Yes, the local tax for Elixhausen is €1.50 per person per night and will be added to your total bill. An additional €0.50 per person per night is charged for the mobility ticket.
Is there a mobility ticket for Salzburg?
We recommend that you use all public transport in SalzburgerLand during your stay. We will be happy to send you the ticket before you arrive so that you can travel in a relaxed manner. The €0.50 will be charged directly to your overnight stay. You can find more information here: www.guestmobilityticket.at
Is free W-LAN available?
Yes, free Wi-Fi is available in your room and throughout the hotel.
When is breakfast served?
The breakfast buffet is open Monday to Friday from 6.30 a.m. to 11 a.m., and Saturday, Sunday, and public holidays from 7 a.m. to 12 p.m.
What are the restaurant opening hours?
The restaurant is open daily from 12:00–2:00 p.m. and from 6:00–9:00 p.m. A small afternoon menu is offered from 2:00–6:00 p.m. During the festival season, longer opening hours apply from 11:00 a.m.–11:00 p.m.
Is there a half-board offer?
The 4-course gourmet menu can be booked in advance for €57. We charge €65 on site.
Do I have to book in advance at the restaurant?
Early booking is recommended here. Please let us know your specific wishes for seating or special requests.
Is there a terrace?
Yes, our guest garden under old chestnut trees offers space for 120 people.
When is the bar open?
The Red Bar is open from 6 p.m. to 12 a.m.
Are there rooms with a balcony?
Yes, rooms with balconies are available in certain categories. Please contact the hotel.
Is there a lift?
Yes, there is an elevator.
Is the hotel barrier-free?
Yes, the hotel is barrier-free.
When is the wellness area open?
The wellness area is open daily from 6 a.m. to 10 p.m. and is available to young people aged 16 and over. The indoor swimming pool is open from 7 a.m. to 10 p.m. and the sauna from 12 p.m. to 8 p.m.
Are children allowed in the wellness area?
Young people aged 16 and over are welcome to use the SPA Horizont, including the wellness and sauna area. The outdoor pool, open from May to September (weather permitting), is available for children.
Can I also use the wellness area as an external guest?
Yes, you can also use our day spa or after-work spa from 5 p.m. as an external guest. You can find more information here.
Are flip-flops available at the hotel?
In consideration of the environment, we have consciously decided not to provide disposable flip-flops as part of the standard room amenities. We kindly ask that you bring your own bathing shoes. If needed, a pair of flip-flops is available at the reception for €5 upon request.
When is the fitness area open?
The fitness area is open daily from 6 a.m. – 10 p.m.
What wellness treatments are on offer?
We offer various wellness treatments such as massages and beauty treatments. You can find more information here.
Do massages and treatments have to be booked in advance?
Yes, please reserve your desired massage in advance – either when booking your room or with us at the hotel on +43 662 48 02 12-300 or wellness@elixhauserwirt.com.
What extras can be booked?
We offer various romantic extras at our hotel. You can find more information here.
Are dogs allowed in the hotel?
Yes, dogs are welcome here. Please inform us in advance if you are travelling with a dog, as the number of dogs per stay is limited (maximum one dog per room). We charge a surcharge of €42 per day for your four-legged friend (without food). Dogs are also allowed in the restaurant – please keep your dog on a lead.
Are there e-charging stations?
Yes, e-charging stations for your electric car are available.
Is there a bike hire service?
Yes, you are welcome to hire electric bikes from us for a fee of €20 per day.
Is there a shuttle to Salzburg and the airport?
Yes, we offer a shuttle service (taxi) for a fee. We also offer a shuttle service for hotel festival guests during the festival season – please ask at reception for the price.
Can I buy vouchers?
Yes, you can conveniently purchase vouchers online via our website. Alternatively, please ask at the hotel reception.